JOAN products for your meeting room reservations.
JOAN ManagerMeeting rooms in small & medium-sized businesses.
- Interactive meeting display6-Inch Touch E Ink® Electronic Paper Display
Battery life up to 12 weeksExtreme power efficiency that saves 99% more energy than any other technology available
Room scheduling featuresAd hoc booking, check calendar, end meetings early, cancel meetings, check into meeting and more
Company brandingCustomize JOAN with your company logo or choose your language (supports 20+ languages, even Klingon, because why wouldn't it)
Admin dashboardThe JOAN Web Portal allows account administrators to manage all their JOAN devices from one place
Standard Wi-Fi securityIEEE 802.11 b/g/n WPA2-PSK encryption supported
JOAN ExecutiveGreat for meeting rooms in larger enterprises.
- All Manager features +
ReportingSpace usage reports with insights into how many meetings are taking place in your organisation, which rooms are the most popular, which underutilized and more
Priority online supportUnlimited lifetime support, upgrades and updates free of charge because we want you to have the best customer experience ever
Access to beta program for full on-premises deploymentRun your JOAN devices fully on your own infrastructure for a complete overview
Enterprise Wi-Fi securityIEEE 802.11 b/g/n WPA2-EAP encryption supported
* Unlimited online support, free remote upgrades and automatic updates included with all models.
Host JOAN in the cloud for a monthly fee with zero hassle.
Save yourself the time and the money and go for JOAN in the cloud.
What is the difference between JOAN Manager and JOAN Executive?
The JOAN Manager device supports WPA2-PSK encryption, whereas JOAN Executive supports Enterprise WPA2-EAP encryption. Both are 802.1x supported. The JOAN Executive device also offers space usage reports with advanced meeting analytics.
How is JOAN charged?
JOAN is powered by a high performance rechargeable 5400mAh Lithium-Polymer battery that needs recharging once every couple of weeks. You can either use the enclosed Micro USB cable or use a certified Micro USB charger with an output rating of 5 V, 1A max. The power must be supplied from an external power supply source that complies with the requirements for Limited power source.
The charging time will depend on the power supply and varies with use. Charging a single device on 1A of current requires approximately 6 hours. Please note that if charging more than one device on a USB hub simultaneously, the distributed current of each device drops, which extends the devices’ charging time. Using your laptop or PC for charging could mean that your devices might not charge fully when charged overnight. You can double check battery levels at any time by logging into the JOAN Portal and checking the device battery status.
Which calendars are supported?
JOAN connects to G Suite (Google Calendar), Office 365, Microsoft Exchange (Outlook) and iCalendar (.ics).
If you use Google Calendar, make sure it’s G Suite (Google Apps) for business and not a personal Gmail Calendar. Just having a gmail.com domain is unfortunately not enough.
If you use Microsoft Exchange, make sure your calendar is accessible from the internet and uses the NTLM proprietary authentication protocol.
Why does JOAN need to be connected to the server?
To be able to connect to its server, JOAN needs a strong, stable Wi-Fi connection. If the signal drops frequently, this will influence JOAN’s performance and battery life. With a network that’s overcrowded by too many clients and access points and a lot of interference, JOAN might have trouble ensuring smooth operation. If you use Cisco Meraki, the required low power functionality can result in degraded responsiveness, disconnects and a poor battery life.
Is there any data stored on the device?
JOAN is a thin client device, which means that all of its operations take place online. The device itself does not store any calendar data and no calendar events are permanently stored on our servers. The only data stored on the device is the data required to connect the JOAN devices to your Wi-Fi network.
Is my data private and safe?
How is JOAN attached to the door or wall?
Because the device has no cables whatsoever, installation is a simple matter of peeling the foil off the adhesive Magnetic Mount and attaching JOAN to the wall or door. JOAN can be attached to any surface without drilling or the need for a heavy, costly installation. You can fix JOAN on any firm surface you want; glass, wood or brick, it will stick. As long as your chosen spot is clean, isn’t uneven or bumpy and your plaster isn’t peeling or flaking off due to a number of repaints, you’re good to go.
Before attaching the magnet, clean your chosen surface with rubbing alcohol or water to get rid of any grease. Don’t use cleaning agents; they’ll weaken the adhesive. Then, take off the top magnetic strip from the back of the device and peel off the foil. Press the magnet against the chosen surface horizontally and smooth the surface of the magnet with your hand, pressing firmly at every point. Allow for 24 hours before attaching JOAN to the magnet. This way the adhesive will properly stick to the wall and Joan will stay fixed in place. Attach JOAN to the door or wall and easily detach it at any time to charge.
How does the cloud subscription service work? Can I cancel my subscription?
We offer a cloud subscription for the fastest and most hassle-free out-of-the-box experience for our customers that might not have dedicated in-house IT. This means that you don’t have to worry about server setup and maintenance. All you have to do is connect your JOAN device with the calendar solution your organization is using, and we’ll take care of the rest, making sure you always have the best JOAN experience.
A monthly price of €8.99 per device is charged to host JOAN on our server infrastructure in the cloud.
The billing details are entered during the process of onboarding when connecting JOAN to your calendar (after selecting the type of hosting). You can edit your billing details at any time, by logging into the JOAN Portal and selecting Settings > Subscription and billing details.
You can switch from the cloud to on-premises hosting, which is free, at any time and run JOAN on your own server infrastructure. On-premises hosting is ideal for customers that have an established in-house IT department and probably already run a number of internal servers or for customers that do not want to use the Software as a Service (SaaS) approach.
Please note that deploying JOAN on your own server infrastructure requires advanced IT skills, as well as experience with server deployment and management.
How can I make a purchase?
The JOAN Store accepts payment via PayPal and most major credit cards such as Visa®, MasterCard®, and American Express®. All credit card information you provide to our server is fully encrypted and secure. If you prefer to pay via a direct bank transfer, contact us at [email protected] and we’ll forward a quote to you.