At Visionect, we take your privacy seriously.
Visionect’s services are controlled, operated and administered by Visionect from our offices within the EU.
If you access our Products and Services from a location outside the EU, you are responsible for compliance with all local laws. You agree that you will not use our services in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
- We will be transparent about the different types of information we collect and how we use them.
- We will ask your permission before sharing your personal information with third parties for purposes other than at your request or to provide Visionect Products and Services, and to do so only when we think they will provide you with a welcome additional service.
- We will use best-in-class data security tools to keep your data safe and protect Visionect Products and Services from unauthorized access.
Types of Information We Collect
Visionect collects information about you through our Sites in several ways. We may collect two types of information from users: “personal information,” which is information that can be used to locate you, contact you, or determine your specific identity (such as your name, e-mail address, mailing address, phone number, etc.) and “aggregate information,” which is information about your activities using Visionect Products and Services or is in connection with the Products and Services that cannot be used to identify, locate, or contact you (such as the frequency of using, data entered when using Visionect Products and Services, most frequently accessed pages, browser type, etc.).
Collecting Your Personal Information
Visionect collects personal information:
- You provide to purchase or pre-order Visionect Products and Services
- You provide when you sign up (sign in) to use Visionect Products and Services
- You provide when you register for contests and prize acceptance
- You provide when you subscribe to our newsletter and other services
- You allow us to connect from other social media services
- You allow us to collect from your use of certain features
- We get from using Visionect Products and Services
- We get from communicating directly with you
- We get from cookies and other technology
In general, the Personal Information you provide to Visionect is used to help communicate with you. For example, Visionect uses Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, deliver Products and Services, and inform users about promotional offers.
Collecting Your Aggregate Information
Aggregate information is collected as you visit our web sites or interact with Visionect Products our services even if you do not enter any information. Generally, aggregate information is used in a collective manner, and no single person can be identified by that compiled information. Visionect uses aggregate information to provide its services and remuneration, as well as to determine the use of Visionect Products and Services and to monitor, audit and analyze information pertaining to our business metrics.
Such information may include IP address, profile information, aggregate user data, preferences, technical session information, browser type, information about your computer, hardware, software, or mobile device, including a device identifier, demographic information including gender, zip code and age, and navigational data including log files, server logs, clickstream data, and other data such as your location, where enabled, and language preference.
Using, Sharing, Selling and Trading of Your Personal Information with Third Parties
Visionect discloses potentially personally identifying information only to those employees, contractors and affiliated organizations that (i) need to know this information in order to process it on Visionect’s behalf or to provide Services available on the Sites, and (ii) that have agreed not to disclose it to others (iii) when required by law.
Some of these employees, contractors and affiliated organizations may be located outside of your home country; by using Visionect Sites you consent to the transfer of such information to them.
Sharing, Selling and Trading Aggregate Information Collected Online with Third Parties
Visionect uses other third party service providers to offer or facilitate services on Visionect’s behalf, such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out emails on Visionect’s behalf. When you order products from Visionect, we will share your Personal information as necessary for such third party services providers to provide the applicable service to Visionect or on Visionect’s behalf. These third parties are prohibited from using your personal information for any purposes.
Cookies or Similar Technologies
We may also use “cookies” or similar technologies such as pixels and your personal information to enhance your experience on our websites and with the Services and to provide you with personalized offers. A cookie is a small data file placed on your computer’s hard drive that contains information that allows us to track your activity online. The cookie itself does not contain any personal information; however, if you provide us any personal information, the cookie may act as an identifier to tie your personal information to your IP address or computer. You may choose to delete cookies from your computer’s hard drive at any time or to disable cookies on your computer. If you delete cookies that relate to the website, we may not be able to identify you upon your return to the website. Additionally, if you disable your computer’s cookies, you may not be able to access certain features of the websites or services that require that cookies be enabled. The website’s cookies cannot be used to read data from your hard drive and cannot retrieve information from any other cookies created by other websites. Additionally, our cookies cannot be used as a virus, Trojan horse, worm, or any other malicious tool that could impair your use of your computer. Our cookies are used to help us better understand how you and other users use our websites so we can continue to provide a better, more personalized user experience.
Cookies and Trackers
Here is a list of cookies that we use. Visionect has listed them here so you can decided whether you would like to opt-out or not.
-google analytics cookie
-google enhanced analytics cookie
-google remarketing cookie
-web page store cookie
Security Pertaining to Your Information
We take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to our employees, service providers and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We use secure socket layer (“SSL”) technology to encrypt and protect the security of your personal information, including but not limited to your credit card number, when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We are not responsible for the functionality, privacy, or security measures of any other organization.
Financial Information that You Give Us
If you pre-order or purchase Visionect Products and Services from our Sites, we request that you provide your name, email address, billing and shipping address, shipping address, phone number, credit/debit/bank information, items purchased and any other information necessary to complete the transaction.
We do not collect or store your full credit card information. Our credit card processing service providers, Braintree and PayPal, will collect and store full payment card information from you, even as a guest user, when an order is placed until when it ships.
Please note: If you click away from our Site to visit the site of any third party advertiser or sponsor, you may be asked for your payment card or other personal information in order to purchase or use products and services offered. These companies have their own privacy and data collection practices. We have no responsibility or liability for these independent policies. You should therefore review their privacy notices carefully if you have concerns about how your information may be used.
Integrity of Your Data
Visionect processes personal information only for the purposes for which it was collected and in accordance with this Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our Products and Services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Visionect stores your information for as long as needed to provide you with Products and Services. Visionect may store information longer, but only in a way that it cannot be tracked back to you. Visionect deletes the information as soon as it is not needed for providing our Products and Services.
When information is no longer needed, we shall delete it using reasonable measures to protect the information from unauthorized access or use.
If the Visionect store is acquired or merged with another company, your information may be transferred to the new owners so that Visionect may continue to sell Products and Services to you.
Information Available on Visionect Web Sites
Visionect is not responsible if information made available on our Sites is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
Visiting our Sites or sending emails to Visionect or any email address listed on our Sites constitutes electronic communications between you and us.
You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email, electronic chats services like Skype, FaceTime, Google Chat, as well as personal and general notes on the Site, satisfy any legal requirement that such communications be in writing.
Use of Communication Services
Visionect Sites may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”).
You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; violate any applicable laws or regulations.
We have no obligation to monitor the Communication Services. However, we reserve the right to review materials posted to a Communication Service and to remove any materials at our sole discretion. We reserve the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at our sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. We do not control or endorse the content, messages or information found in any Communication Service and, therefore, we specifically disclaim any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Visionect reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.
All content included as part of our Sites, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the our Sites, is the property of Visionect or our suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
If your name, e-mail or postal address, telephone number or other personal information changes, you may update, correct or omit the relevant information by contacting the Visionect customer service at [email protected] or Joan customer service at [email protected] (or [email protected]).
If you prefer not to receive newsletters or other marketing e-mails from Visionect or Joan, please let us know by clicking on the unsubscribe link within any newsletter or marketing e-mail you receive.
If you wish for your personal data to be completely removed from Visionect’s systems, please send a deletion request to the email address [email protected] or [email protected] (or [email protected]).
Please be sure to include in any e-mail your full name, e-mail address, and any message. Please note that such requests may take up to ten (10) days to become effective.
Last Updated: September 30, 2016. Review archive of previous policies here.