Extended warranty for Joan 13 (legacy 13-inch)
Still running the original 13-inch Joan? Extend your coverage to up to three years and keep your device running without unexpected repair costs.
How Joan Plus works
Existing devices covered
Joan Plus is available for your existing Joan 13. Contact your Joan representative before purchase to confirm your device’s serial number is eligible.
Coverage per device
Each Joan Plus plan covers one device and stays linked to its serial number.
Complimentary shipping
Approved warranty claims include free two-way shipping, so returning and receiving your device is easy.
Extended protection
Joan Plus extends your coverage under Joan’s Limited Warranty terms. Accidental damage and misuse aren’t included.
No renovation, no downtime
Keep your existing setup exactly as it is. Extending your warranty doesn’t require reinstalling or replacing your device.
Simple to claim
Approved claims are handled directly through Joan, with shipping included both ways.
Available for Joan 13 (legacy 13-inch)
Every Joan device comes with a standard 1-year Limited Warranty. Joan Plus extends that coverage to a maximum of three years from your original purchase date, plus free complimentary two-way shipping on approved claims.
Frequently Asked Questions
Is my legacy 13-inch Joan still eligible for Joan Plus?
Yes, as long as it’s within the eligible window from original purchase. Contact your Joan representative to confirm your device’s serial number before buying.
What does Joan Plus cover?
Joan Plus extends your device’s standard warranty coverage under Joan’s Limited Warranty terms. It doesn’t cover accidental damage, misuse, or other non-warranty issues.
How long does the extended coverage last?
Joan Plus extends protection to a maximum of three years from your device’s original purchase date, depending on the plan you choose.
Does one plan cover multiple devices?
No. Each Joan Plus plan covers a single device and is linked to its serial number.
What happens if my claim is approved?
You get free two-way shipping to send your device in and receive it back once it’s repaired.
Can I still buy accessories for this model?
Yes. Compatible add-ons for the legacy 13-inch Joan are available in the accessories shop.
Where can I read the full warranty terms?
Section 8, Limited Warranty, of our Terms and Conditions for Purchase of Joan Products – Businesses sets out the full terms, including what is covered and the cases where the warranty does not apply.
