
Available for Joan 6 RE
Every Joan comes with a standard 1-year Limited Warranty. Joan Plus extends that coverage to a maximum of three years from your original purchase date, plus free complimentary two-way shipping on approved claims.
Frequently Asked Questions
What does Joan Plus cover?
Joan Plus extends your device’s standard warranty coverage under Joan’s Limited Warranty terms. It doesn’t cover accidental damage, misuse, or other non-warranty issues.
How long does the extended coverage last?
Joan Plus extends protection to a maximum of three years from your device’s original purchase date, depending on the plan you choose.
When can I buy Joan Plus?
Add it when you buy a new Joan 6 RE, or within 30 days of your purchase.
Can I buy Joan Plus for a device I already own?
Yes. Contact your Joan representative before purchase to confirm your device’s serial number is eligible.
Does one plan cover multiple devices?
No. Each Joan Plus plan covers a single device and is linked to its serial number.
What happens if my claim is approved?
You get free two-way shipping to send your device in and receive it back once it’s repaired.
Where can I read the full warranty terms?
Section 8, Limited Warranty, of our Terms and Conditions for Purchase of Joan Products – Businesses sets out the full terms, including what is covered and the cases where the warranty does not apply.


