Extended warranty for Joan 13 Pro
Protect your Joan 13 Pro beyond the standard warranty. Extend your coverage to up to three years and keep your device running without unexpected repair costs.
How Joan Plus works
Easy to add
Add Joan Plus when you buy a new Joan 13 Pro, or within 30 days of purchase, for extended coverage and peace of mind.
Automatically assigned
Buy Joan Plus with a new device and it’s automatically linked to that device’s serial number.
Existing devices covered
Already own a Joan 13 Pro? Joan Plus is available for existing units too. Contact your Joan representative to confirm eligibility before you buy.
Coverage per device
Each Joan Plus plan covers one device and stays linked to its serial number.
Complimentary shipping
Approved warranty claims include free two-way shipping, so returning and receiving your device is easy.
Extended protection
Joan Plus extends your coverage under Joan’s Limited Warranty terms. Accidental damage and misuse aren’t included.
Available for Joan 13 Pro
Every Joan device comes with a standard 1-year Limited Warranty. Joan Plus extends that coverage to a maximum of three years from your original purchase date, plus free complimentary two-way shipping on approved claims.
Frequently Asked Questions
What does Joan Plus cover?
Joan Plus extends your device’s standard warranty coverage under Joan’s Limited Warranty terms. It doesn’t cover accidental damage, misuse, or other non-warranty issues.
How long does the extended coverage last?
Joan Plus extends protection to a maximum of three years from your device’s original purchase date, depending on the plan you choose.
When can I buy Joan Plus?
Add it when you buy a new Joan 13 Pro, or within 30 days of your purchase.
Can I buy Joan Plus for a device I already own?
Yes. Contact your Joan representative before purchase to confirm your device’s serial number is eligible.
Does one plan cover multiple devices?
No. Each Joan Plus plan covers a single device and is linked to its serial number.
What happens if my claim is approved?
You get free two-way shipping to send your device in and receive it back once it’s repaired.
