Instructions for Joan users

Joan users book desks, meeting rooms, parking spots and shared assets in the Joan Workplace app or in MyJoan on the web, and can also see who is in the office and manage their work schedule.

With Joan, you can:

• Book desks, meeting rooms, parking spots, and shared assets.
• See who’s in the office and when.
• Manage your weekly or monthly work schedule.
• (For admins and office managers) Use Visitor Management to streamline and track guest arrivals — learn more here.

Joan is designed to be simple and intuitive, whether you’re booking on your phone or in a web browser.

You can use Joan on your phone or in a web browser:

• Download the Joan Workplace app:
• • Google Play Store
  • Apple App Store
• Access MyJoan on the web: https://my.getjoan.com/

When first logging in, type in your email address (please make sure your administrator has added you to the admin portal). You’ll then receive an activation code in your inbox — enter it into the app or web login page.

1. On the Home screen, tap New booking.
2. Choose what you’d like to book: Desk, Room or Asset (for example parking).

3. Pick the desk, room or asset, set the date and time, and tap Save.

You can also book straight from the Suggested list on the Home screen, or pick a free desk or room on the Floor plan tab (green = available, orange = already booked).

For step-by-step guides, see Book a desk in the Joan Workplace app, How to book a meeting room in the mobile app and How to book an asset?

In the Joan Workplace app, tap the reservation on the Home screen to open its details, then choose to edit or delete it.

In MyJoan on the web, see the steps below.

The MyJoan web app gives you a calendar view to plan bookings well in advance and see who will be in the office.

1. Log in at https://my.getjoan.com/.

• • Use the one-time magic link login (passwordless), or
  • Sign in with Google or Microsoft 365.

2. Browse bookings by navigating to Schedule → Desks / Rooms / Assets / Parking.

• • You can also use the Floor Plan view to search for colleagues in real time and see their bookings.

3. Create a booking by selecting the resource, date, and time, then confirm.

4. Delete a booking by navigating to the reserved resource and clicking Delete.

Joan also includes a Visitor Management feature that allows admins and office managers to welcome and track guests in the workplace. Learn more about setup and usage in the Visitor Management guide.

*If you encounter any issues, please contact support@getjoan.com.