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Setup guides, troubleshooting and reference for the Joan workplace platform: ePaper devices, room and desk booking, visitors, digital signage and billing.
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- Getting StartedNew to Joan? Learn what Joan is, set up your MyJoan account step by step, and compare Joan devices, their technical specifications, mounting and security.25 articlesExplore
- Joan DevicesConfigure, mount and troubleshoot Joan devices: Wi-Fi and server connection, device settings in MyJoan, custom content, and Joan on tablets and displays.65 articlesExplore
Book rooms and desks
- Room ManagementConnect Joan to Microsoft 365, Exchange, Google Workspace or iCalendar, set up rooms and buildings, choose device interfaces, and solve common issues.56 articlesExplore
- Workplace ManagementSet up Joan desk, parking and asset booking: floor plans, check-in options, departments, users and SCIM provisioning, plus integrations like Teams and Slack.37 articlesExplore
- Mobile ApplicationUse the Joan Workplace mobile app to book desks and meeting rooms, see who is in the office today, and check in to your desk automatically with geolocation.4 articlesExplore
Visitors and signage
- Visitor ManagementSet up Joan Visitor Management: pair visitor tablets, badges and printers, invite visitors, configure notifications and documents, and set app permissions.15 articlesExplore
- Workplace Digital SignageSet up Joan Workplace Digital Signage on Joan e-paper and LCD displays: install the player, pair displays, check supported media and explore use cases.11 articlesExplore
Analytics and billing
- AnalyticsUse Joan Analytics to track room, desk and visitor usage, download device performance reports, and try new MyJoan features early through Joan Labs.6 articlesExplore
- Plans & BillingJoan subscription plans and features, billing details, the free trial, prepaid codes, ordering and shipping, returns, and information for resellers.18 articlesExplore