Visitor Management
Set up Joan Visitor Management: pair visitor tablets, badges and printers, invite visitors, configure notifications and documents, and set app permissions.
16 articles in 4 sections, and 1 more
General information 9 articles
- Article6 October 2026How to upload custom content on Visitor ePaper badgeTo put a custom image on a Visitor ePaper badge, pair the badge and a Visitor Management tablet with the Joan Workplace app and Bluetooth on, then link the badge in Settings > Visitors > Devices.Read more
- Article14 October 2026How to setup Visitor ePaper badgeHow to prepare the Visitor ePaper badge for use with Visitor Management.Read more
- Article6 October 2026Visitor Photo on BadgeWith Visitor Photo on Badge, visitors take a photo on the Visitor tablet at sign-in and it is printed on their badge; turn it on in MyJoan under Settings > Visitors > General settings.Read more
- Article23 October 2026How to set up visitor managementThe Joan Visitor Management offers a sleek, efficient check-in process, ensuring a premium first impression while seamlessly collecting essential visitor data.Read more
- Article6 October 2026General SettingsThe Joan Visitor Management offers a sleek, efficient check-in process, ensuring a premium first impression while seamlessly collecting essential visitor dataRead more
- Article23 October 2026How to Enable Your Visitor Notifications?Ensuring that your visitors receive necessary notifications about their invitation is crucial. That's why you can configure the invitation and welcome emails as per your preference.Read more
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- Article30 September 2026How to enable or disable visitor arrival SMS notificationsVisitor arrival SMS notifications reach the host's phone when each host has a phone number in MyJoan and the visitor tablet asks for the Host field; available in eligible countries.Read more
- Article6 October 2026Visitor Management FAQBelow are some of the frequently asked questions during the guided tour of Joan Visitor management:Read more
- Article29 September 2026SMS notifications - supported countriesSMS notifications for visitor check-ins work in most countries, except Armenia, Bahrain, Bangladesh, Brazil, Colombia, India, Israel, Kuwait, Nigeria and 9 others listed here.Read more
Devices 3 articles
- Article23 October 2026How to add your devices for the Visitor ManagementThe Joan Visitor Management system can be installed on any tablet, iPad or laptop, giving you the flexibility to offer ad-hoc check-ins at the reception.Read more
- Article6 October 2026How to configure your devices for easy check-in?With enabled easy check-in, visitors can pre-register and then simply scan a received QR code in the office for automatic check-in, resulting in a faster and smoother process.Read more
- Article23 October 2026Joan Badge: NFC, Bluetooth and technical prerequisitesThe Joan Badge gets new display content over Bluetooth from the Joan Workplace app and works as an NFC access card. Battery life and hardware specs included.Read more
How to invite your visitors? 2 articles
- Article23 October 2026Inviting VisitorsIn order to efficiently manage visitors on-site, you can send them an invitation and book the meeting in advance. Of course, visitors have the option to arrive on-site and request an ad-hoc appointment with a known host.Read more
- Article6 October 2026How to invite Visitors from your Calendar?Create an event in your calendar, invite your visitor(s), add invite@getjoan.com to the guest list and have the visit information displayed in MyJoan.Read more