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Joan Help

What is the MyJoan account

MyJoan is the web dashboard where you manage devices, rooms, features, your subscription and billing, organized in three sections: Schedule, Analytics and Settings.

If you are new to the Joan system, see A complete guide to get started with Joan for instructions on how to get started.

MyJoan is a dashboard that provides control over every aspect of your Joan system such as managing devices and room resources, enabling and disabling certain features, and controlling your subscription plan and billing information.

The three main sections of the Joan Portal are:

Please keep in mind that certain features in the MyJoan account are available only to a specific subscription plan. To learn more about what each plan offers, see Which features does each subscription plan offer?.

Schedule

In the “Schedule” section of the MyJoan account, you have an overview of your:

  • Employees (people)
  • Visitors
  • Desks
  • Parking & Assets
  • Floor plans

You are also able to manage reservations of any of the listed elements in this section.

Analytics

The Analytics section allows you to see details about the utilization of your resources. You can find more information about this feature in Joan analytics.

Settings

The Settings section allows you to view all your solutions, and manage all Joan services. Here is what you can do here:

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