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How to replace/delete your floor plan

Replace a floor plan by uploading a new image in MyJoan under Settings > Floor plans; to delete a floor plan, first delete all desks on it, and note that a new image size moves existing desks.

ArticleWorkplace ManagementUpdated

This knowledge base article will help guide you through the steps for:

How do I replace my floor plan image?

  1. Log in to my.getjoan.com and go to Settings > Floor plans.
  2. Click Upload, as shown in the image below, and upload the new image.
MyJoan Settings > Floor plans page with the Upload button under Change floor plan highlighted

The new image replaces the old floor plan.

Please note: If the new image you upload is a different size than the first image, the existing desks will be repositioned.

How do I delete my floor plan?

First delete all desks on that floor plan, then delete the floor plan itself.

  1. Log in to my.getjoan.com and go to Settings > Desks.
  2. Select the floor plan you want to delete.
  3. Select the desk(s) and click Edit desk(s).
MyJoan Settings > Desks with desks selected on the floor plan and Edit desk(s) highlighted
  1. In the pop-up window, click Delete desk(s), then click ok.
Edit multi desks window with the Delete desks button and the confirmation dialog
  1. When all desks are deleted, go to Settings > Floor plans and click the edit button.
MyJoan Settings > Floor plans page with the edit button highlighted
  1. In the pop-up window, click Delete, then click ok.
Edit floor window with the Delete button and the confirmation dialog

The floor plan no longer shows under Settings > Floor plans.

If you encounter any issues, feel free to reach us via support@getjoan.com or submit a ticket via our support ticket form.

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How to replace/delete your floor plan | Joan Help