All communication between Joan devices, MyJoan account, and iCalendar is managed through the official, standard XML feed with no credentials stored, only read support granted.
No calendar or event information is stored on our servers as it is sent directly to the device. This information is temporarily stored in our cache, just to make sure the events are still displayed even if the calendar service experiences a downtime. Such information is never stored in our database.
*For more information regarding our data protection and security policy, please take a look at our security section on our website here -> https://getjoan.com/security/
- Security and data protection: the general overview, including how long cached data is kept
- Security and data protection in Google Workspace, Microsoft 365 and Microsoft Exchange 2010, 2013, 2016 (Outlook)