Low Battery Alerts with Slack and Microsoft Teams

If your team uses Slack, follow these steps to route alerts into a dedicated Slack channel.

1. Create or Choose a Slack Channel

• • From your desktop, open the Slack workspace.
  • Create a new channel (e.g., #joan-battery-alerts) or select an existing one.

2. Generate a Channel Email Address

• • Click the channel name at the top of the conversation.
  • Go to the Integrations tab.
  • Click Send emails to this channel.
  • Click Get Email Address.

3. Add the Email to MyJoan

• • Go to MyJoan Device Settings.
  • Scroll down to the Maintenance email section.
  • Paste the Slack-generated email address there.

Note: If you don’t see the option to generate an email address, contact a Slack workspace owner or admin. They can enable this feature in the workspace settings.

The alerts should looks something like this:

Microsoft Teams allows email messages to be posted directly to a channel using a built-in email address.

1. Get the Email Address for a Channel

• • Open Microsoft Teams.
  • Navigate to the Team and Channel where you want alerts delivered.
  • Click the three dots (⋯) next to the channel name.
  • Select “Get email address.”

> If this option is missing, ask your admin to enable it in Microsoft 365 Admin Center under:
> Teams settings → Email integration → Allow users to send emails to a channel

2. Add the Email to MyJoan

• • Go to MyJoan Device Settings.
  • Scroll to the Maintenance email section.
  • Paste the Teams channel email address.

The alerts should looks something like this:

If you’d like to receive battery alerts both via email and in Slack or Teams, you can set up email forwarding to make this happen. Just create a rule in your mailbox to forward emails from battery@getjoan.com to your Slack or Teams channel email address mentioned above.

Here are some helpful links to guide you through the process:

• Automatically forward Gmail messages to another account (External link)
• Turn on automatic forwarding in Outlook - Microsoft Support (External link)

If you need any additional support, please feel free to contact us at support@getjoan.com.