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Joan Help

How to clean a Joan device

Wipe a Joan device with a soft, damp cloth or paper towel after unplugging it; if you use screen cleaner on a Joan 6, keep it away from the casing edges and USB ports.

Cleaning a Joan device is as simple as using it.

Merely wipe the device with a soft, moistened cloth or paper towel. If you wish, you can use a screen cleaning solution, but be careful when using it for a Joan 6, so that the solution does not go underneath the casing, as it might permanently damage the device.

Also, make sure to unplug the device from any power source and not to allow the liquid to run or drip near the USB port(s) of the device.

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