Skip to content
Joan Help

Joan 13 Pro - Technical specifications

Joan 13 Pro has a 13.3-inch touch E Ink screen at 1600 × 1200 pixels, dual-band Wi-Fi, Bluetooth 5, optional Ethernet via a PoE Wall Mount, and up to 6 months of battery life per charge.

Joan 13 Pro in black showing the schedules of three rooms side by side

Display

Specification

Joan 13 Pro

Screen

13.3-inch (4:3 diagonal) interactive touch E Ink® electronic paper screen

Visibility

High visibility & contrast, 180° viewing angle

Resolution

1600 × 1200 pixels

Active area

10.64 × 7.98 in (270.4 × 202.8 mm)

Pixel density

150 PPI, 16-level grayscale

Refresh rate

750 ms full / 100 ms partial

Connectivity

Specification

Joan 13 Pro

Wi-Fi

2.4/5 GHz (IEEE 802.11 a/b/g/n), WPA2-PSK, WPA3 Personal, WPA2 Enterprise (EAP-TLS up to TLS 1.0, used to join the local Wi-Fi network)

Bluetooth

2.4 GHz Bluetooth 5

Ethernet

Via the optional Joan 13 Pro PoE Secure Wall Mount (IEEE 802.3u, compliant 100BASE-TX, 10BASE-Te)

Power

Specification

Joan 13 Pro

Power use

Patented ultra-low energy architecture, only 1% of the power LCD uses

Battery

Rechargeable lithium-polymer, 10,800 mAh (2× 469094-PLC; 5,400 mAh @ 3.7 V)

Battery life

Up to 6 months on a single charge

Charging

10 hours with a USB-C charger (output 5 V, 1 A)

Power over Ethernet

Supported

Note

The 6-month battery life is reached with good Wi-Fi signal strength and a 5 × 10-hour weekly schedule. Read more about office hours in How to change the office hours for Joan devices.

Note

CAUTION. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

Calendar compatibility

Calendar

Authentication

Google Workspace (formerly G Suite; Google Calendar)

OAuth2

Microsoft 365 (Exchange Online)

OAuth2

Microsoft Exchange (Outlook)

Basic authentication; NTLM

iCalendar (.ics)

—

Data security

Specification

Joan 13 Pro

Encryption

TLS 1.3 encrypts data between the device and the hosting server

Dimensions & weight

Specification

Joan 13 Pro

Device (W × H × D)

11.66 × 9.00 × 0.47 in (296.4 × 228.8 × 12 mm)

Weight (with magnet)

1288 g (45.4 oz)

Product box

13.78 × 9.25 × 0.59 in (35.0 × 23.5 × 1.5 cm)

Shipping box

15.91 × 11.22 × 3.35 in (40.4 × 28.5 × 8.5 cm)

Shipping weight

1850 g (65.26 oz)

Casing

Specification

Joan 13 Pro

Material

Anodized aluminum

Glass

Anti-reflective, high transmissive glass

Color

Black

Mounting

Specification

Joan 13 Pro

Included mount

Self-adhesive Magnetic Mount, attaches to any surface

Optional mount

VESA mount, 3.94 × 3.94 in (100 × 100 mm)

Maximum mounting height

2 m

Environmental conditions

Specification

Joan 13 Pro

Operating and storage temperature

32°F to 113°F (0°C to +45°C)

Use

Indoor only

What's in the box

  • 13.3-inch wireless Joan 13 Pro device
  • 1 Magnetic Mount for Joan 13 Pro
  • 1 USB-C cable for configuration and charging
  • Onboarding information
  • Access to the MyJoan Portal

Warranty

Specification

Joan 13 Pro

Warranty

One-year Limited Warranty

FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
--Consult the dealer or an experienced radio/TV technician for help.

Was this helpful?