Employee badges are free to use until 15 November 2026. After 15 November 2026, each badge in use needs a badge licence, added to your Joan plan.
In this article
- What do I need to use employee badges?
- Which badges need a licence?
- What happens if I don’t have enough licences after 15 November?
- I’m a new customer on a trial. Do I need licences?
A Joan plan: Team, Business, Organization or Enterprise. No plan includes badge licences, so you add them separately. Badge licences are billed yearly.
A badge licence belongs to a badge, not to a person. Every badge in use needs one, whether it’s an employee badge or a visitor badge.
A badge marked as lost or stolen gives its licence back right away.
You won’t be able to manage your badges until you have a licence for each badge in use. You can buy more licences in MyJoan, or through your Joan partner or reseller.
New customers get a 30-day trial that includes badge licences for every badge in use.
If you have questions about billing, contact us through the support form.