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Joan Help

Changing your Exchange password

After changing your Exchange password, enter the new one in MyJoan under Settings > Integrations in both password fields and click Check connection and connect.

Log into your Joan Portal account. Afterwards, navigate to "Settings" and then on the left side, click on "Integrations". Afterwards, you will see the Exchange information. Change the password in both "Password" and "Password confirmation" fields with the new one and click on "Check connection and connect".

*If you encounter any issues, please contact support@getjoan.com.

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