Every Joan employee badge has an NFC chip that works like a standard access card. Your access control vendor sets it up in your access control system, the same way as your current cards. Joan doesn’t configure or connect to your access control system.
In this article
- Which chip does the badge use?
- Will it work with my access control system?
- How do I set it up?
- What do I do if a badge with building access is lost or stolen?
- What happens to access when an employee leaves?
Item | Value |
|---|---|
NFC chip | NXP MIFARE DESFire EV3C |
Memory | 8 kB |
Frequency | 13.56 MHz |
Door access and the badge’s display are separate. NFC doesn’t change what the badge shows, and Bluetooth updates from the Joan Workplace mobile app don’t change door access.
For the badge’s other hardware details, see Joan Badge: NFC, Bluetooth and technical prerequisites.
The badge works with access control systems that support NFC cards with this chip. Ask your access control vendor whether your readers support MIFARE DESFire EV3, ideally before you order badges.
Set up Joan badges the same way you set up standard access control cards. Contact your access control vendor and share the chip details above. They’ll tell you how to proceed.
Usually, the vendor uploads the correct security certificate to the badges. After that, the badges work with your access control system.
You can then unpair or remove the unused standard cards that the Joan badges replace from your access control system.
If you run into any problems, contact our Support or Sales team.
- Mark the badge as lost or stolen in the Joan Workplace mobile app or MyJoan.
- Block the badge in your access control system. Joan can’t do this for you.
Unassigning the badge in Joan clears what’s shown on it. It doesn’t remove access rights. Remove the badge from your access control system as well.
If you need help, contact us through the support form.