Health screening lets you ask employees and visitors to fill in a short questionnaire before their desk reservation or visit, for example about health, safety, satisfaction or engagement. You set it up per building in [MyJoan](https://my.getjoan.com/) under **Settings > Health**.

## Enable health screening for a building

1. Log in to [MyJoan](https://my.getjoan.com/)
2. Click on **Settings** at the top of the page
3. Choose **Health** from the menu on the left. The **Health & Safety** page opens.
4. Select the building from the drop-down menu
5. Turn on the **Enable Health screening** toggle

![Screenshot 2023 12 20 092921](https://getjoan.com/help/api/media/file/Screenshot-2023-12-20-092921.png)

## Add a questionnaire

1. On the **Health & Safety** page, click **Add questionnaire**
2. Choose whether the questionnaire must be filled in by visitors, employees or both

![Screenshot 2023 12 20 093610](https://getjoan.com/help/api/media/file/Screenshot-2023-12-20-093610.png)

3. If you wish, you can automatically cancel the desk reservations of people who failed the screening by checking that box

![image png Dec 20 2023 08 37 39 0592 AM](https://getjoan.com/help/api/media/file/image-png-Dec-20-2023-08-37-39-0592-AM.png)

4. If you want a specific person to be notified when someone fails the screening, enter their email in the **Feedback questionnaire** field. For visitors, the host who sent the invite is notified automatically.

![Screenshot 2023 12 20 094430](https://getjoan.com/help/api/media/file/Screenshot-2023-12-20-094430.png)

5. Click **Save**. The questionnaire appears in the list on the **Health & Safety** page, with its name, the date it was added, who must fill it in and its status.

## Customize the questions and messages

You can change the questions of a questionnaire and the messages people see:

- Edit the instructions or messages displayed when somebody passes or fails the screening
- Edit the questions
- Mark which answer is the positive one by selecting "Yes" or "No"
- Add new questions with the **Add New Question** button

![introduction field](https://getjoan.com/help/api/media/file/introduction_field.png)

![Screenshot 2023 12 20 094724](https://getjoan.com/help/api/media/file/Screenshot-2023-12-20-094724.png)

![Configurator gif6 2](https://getjoan.com/help/api/media/file/Configurator_gif6-2.gif)

## When is the questionnaire sent?

The questionnaire is sent 12 hours before the desk reservation. If the reservation is created later than that, for example it starts in 3 hours, the questionnaire is sent about 5 minutes after the reservation is created.

The questionnaire email is sent only once per day per employee or visitor, not for every reservation the person has that day.

*If you encounter any issues, feel free to reach us via [support@getjoan](mailto:support@getjoan.com).com or submit a ticket via [our support ticket form](/help/contact).*