The **Announcements** feature helps your company stay connected and informed. With it, administrators can send updates to all employees or targeted locations, and employees can easily access important company news in one place.

## Enabling Announcements

To enable this feature, locate **Announcements** in the left-hand menu on the **Settings** page, as shown in the image below.

![Screenshot 2026 01 28 at 11.06.01 PM](https://getjoan.com/help/api/media/file/Screenshot-2026-01-28-at-11.06.01-PM.png)

## Viewing Announcements

### 1. Accessing Announcements

Employees can view Announcements from:

- The **MyJoan portal** under **Announcements → Inbox**

![Screenshot 2025 10 15 at 8.33.04 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-15-at-8.33.04-AM.png)

- The **Joan mobile app** (iOS or Android)

![Screenshot 2025 10 15 at 8.40.18 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-15-at-8.40.18-AM.png)

### 2. Inbox Overview

- Displays all company or building-specific announcements.
- Columns include:
    - **Title** – Click to open the announcement.
    - **Importance** – Shows the priority (Low/High).
    - **Status** – Read/unread.
    - **Published** – Date the announcement was released.

Use the **“Only show unread”** toggle to quickly filter unread updates.

## Creating and Managing Announcements

### 1. Accessing the Announcements Section

- In the left-hand sidebar, click **Announcements**.
- You’ll see two subpages:
    - **Inbox** – Displays all received announcements.
    - **Manage** – Allows admins to create, publish, and track announcements.

![Screenshot 2025 10 13 at 12.02.15 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-13-at-12.02.15-AM.png)

### 2. Creating a New Announcement

1. Go to **Announcements → Manage**.
2. Click the **New Announcement** button (top-right).

![Screenshot 2025 10 13 at 12.03.47 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-13-at-12.03.47-AM.png)

3. Fill out the following fields:

### **Announcement title**

Give your announcement a short, descriptive title (e.g., *Office Wi-Fi upgrade*).

### **Message**

Write the body of your message using the built-in text editor. You can:

- Format text (bold, italics, bullets)
- Add links
- Adjust font size and alignment

![Screenshot 2025 10 13 at 12.05.51 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-13-at-12.05.51-AM.png)

### 3. Configuring the Announcement

### **Publish and Un-publish Dates**

- **Publish date and time**: When the announcement becomes visible to employees.
- **Unpublish date and time**: When the announcement expires and is removed from view.

### **Notify**

Choose who should receive the announcement:

- **Everyone** — All users across all buildings.
- **Specific building/floor** — Target updates to particular locations.

### **Importance**

Select the announcement’s priority:

- **Low** — General updates or routine news.
- **High** — Time-sensitive or critical information. When this priority is selected**,** employees must click "**Mark as Read**" for the item's status to change to **'Read'**.

### **Notification Channels**

You can notify users through:

- **Email notification**
- **Mobile alert** (via the Joan mobile app)

![Screenshot 2025 10 13 at 12.06.11 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-13-at-12.06.11-AM.png)

### 4. Monitoring Announcement Engagement

Once published, you can track announcement performance under **Announcements → Manage**.

The **Engagement** column shows how many users have viewed the announcement:

- Format: `X/Y` (number of views / total recipients)
- Example: `5/10` means 5 out of 10 employees viewed the message.

You can also see:

- **Status**: Draft, Scheduled, or Published
- **Published**: Time elapsed since it was sent

![Screenshot 2025 10 13 at 12.08.02 AM](https://getjoan.com/help/api/media/file/Screenshot-2025-10-13-at-12.08.02-AM.png)

*If you encounter any issues, feel free to reach us via [support@getjoan](mailto:support@getjoan.com).com or submit a ticket via [our support ticket form](/help/contact).*