After pairing your visitor tablets and badge printers, choose in MyJoan under Visitors > Device settings which details the tablet asks visitors for and what the printer puts on the badge.

## **Configure your Tablets**

After you have paired your devices, you have the option to configure additional device settings. When you click **Visitors** and go to **Device settings**, you can configure the fields that will appear on the tablet upon the Visitor's registration when they arrive at your office, by selecting the **Tablet** option. The field called **your full name** is a default field and it can not be removed. Other possible field options are:

- **Your email address** - the visitor will need to input their email address
- **Your phone number** - the visitor will need to input their phone number
- **Host name** - the visitor will have the option to select the host's name
- **Custom field** - you can define which additional information is required

Please note that all fields (except **your full name**) are optional. You have the possibility to make these fields required. In case a field is marked as **required** and the visitor does not fill it out, then they will not be able to check in. To enable the sign-in tablet and add new field options, follow the instructions below:

1. Log in to my.getjoan.com
2. Clic on **Settings** and under the **Visitors** section, click \*\*Device settings\*\*\\
3. Select a building and **Enable sign-in tablet**
4. Click **Add field** and select one of the 3 options

- If you select the **custom field** option, then you need to name that field

5. Mark if the field is required or not, by ticking the square below the field name
6. Click **Save**.

That's it! When a visitor arrives at your office and wants to register, they will have to fill out the fields you marked in MyJoan.

## Configure your Printers

After you have paired your devices, you have the option to configure additional device settings. When you click **Visitors** and go to **Device settings**, you can configure the fields that will appear on the printed Visitor badge upon the Visitor's registration, when they arrive at your office, by selecting the **Printers** option.

*The supported printer types are Brother QL-710W, QL-720NW, QL-820NWB and QL-810WC.*

*Please note that some of these printers may go into sleep mode, so make sure to adjust the printer's settings accordingly.*

To configure the badge options, follow the instructions below:

1. Log in to my.getjoan.com \\
2. Click on **Settings** and under the **Visitors** section, click **Device settings**
3. Select a building and **Enable badge printing**
4. Chose the options for each field:

- **Branding:** have the badge display your company logo or your company name
- **Custom field 1:** display the visitor's phone number
- **Custom field 2:** display the visitor's email address
- **Check-in:** show the check-in date and time of the visitor
- **Custom message**: a short message that will tell others the reason for the visit

5. Click **Save**.\
\
*Please note that the badge text can not be configured (size, font, colour..)*

That's it! Once your visitors complete the registration, a badge will be printed and it will include the information you marked above.

*In case you require any assistance, reach out to support@getjoan.com.*