To pair Joan with Microsoft Exchange 2013, you will need to have an admin account that is able to [manage and create Microsoft Exchange Server 2010, 2013, 2016 (Outlook) mailboxes](https://technet.microsoft.com/EN-US/library/dd351175%28v=exchg.150%29.aspx).

Mailboxes provide e-mail storage and advanced scheduling services for Microsoft Outlook and Microsoft Office Outlook Web App users.

Read how to use [mailboxes to pair JOAN with Microsoft Exchange 2010, 2013, 2016 (Outlook) here](/help/room-management/preparing-microsoft-exchange-2010-2013-2016-outlook-and-connecting-it-with-joan).