Joan Configurator EAP authentication
A CA certificate is required when connecting Joan to the Enterprise Wi-Fi using the PEAP method. The certificate can be uploaded using the Joan Configurator tool. In cases, where a valid CA certificate cannot be provided, you can disable certificate validation. That way the Joan device won’t check if the certificate of the radius server …
Joan’s MAC address
There are two ways of determining your device’s MAC address.
IP address and ports for Joan’s cloud infrastructure
We use a couple of static IPs for various cloud hosted services, which might be relevant for you to open your firewall.
Problems configuring devices
Are you experiencing issues configuring your Joan devices? Here’s what might be the matter.