## Slack Integration for Battery Alerts

If your team uses Slack, follow these steps to route alerts into a dedicated Slack channel.

### Steps to Set It Up:

1. **Create or Choose a Slack Channel**

    - From your desktop, open the Slack workspace.
    - Create a new channel (e.g., `#joan-battery-alerts`) or select an existing one.

2. **Generate a Channel Email Address**

    - Click the **channel name** at the top of the conversation.
    - Go to the **Integrations** tab.
    - Click **Send emails to this channel**.
    - Click **Get Email Address**.

3. **Add the Email to MyJoan**

    - Go to [MyJoan Device Settings](https://my.getjoan.com/settings/rooms/device-settings).
    - Scroll down to the **Maintenance email** section.
    - Paste the Slack-generated email address there.

> **Note:** *If you don’t see the option to generate an email address, contact a **Slack workspace owner or admin**. They can enable this feature in the workspace settings.*

The alerts should looks something like this:

![Screenshot 2025 05 13 at 7.44.36 PM](https://getjoan.com/help/api/media/file/Screenshot-2025-05-13-at-7.44.36-PM.png)

## Microsoft Teams Integration for Battery Alerts

Microsoft Teams allows email messages to be posted directly to a channel using a built-in email address.

### Steps to Set It Up:

1. **Get the Email Address for a Channel**

    - Open **Microsoft Teams**.
    - Navigate to the **Team and Channel** where you want alerts delivered.
    - Click the **three dots (⋯)** next to the channel name.
    - Select **“Get email address.”**

    > If this option is missing, ask your admin to enable it in **Microsoft 365 Admin Center** under:\
    > *Teams settings → Email integration → Allow users to send emails to a channel*

2. **Add the Email to MyJoan**

    - Go to [MyJoan Device Settings](https://my.getjoan.com/settings/rooms/device-settings).
    - Scroll to the **Maintenance email** section.
    - Paste the Teams channel email address.

The alerts should looks something like this:

![Screenshot 2025 05 16 at 6.37.14 PM](https://getjoan.com/help/api/media/file/Screenshot-2025-05-16-at-6.37.14-PM.png)

## Receive battery alerts on both your email address and Slack / Teams

If you’d like to receive battery alerts both via email and in Slack or Teams, you can set up **email forwarding** to make this happen. Just create a rule in your mailbox to forward emails from *battery@getjoan.com* to your Slack or Teams channel email address mentioned above.

Here are some helpful links to guide you through the process:

- [**Automatically forward Gmail messages to another account**](https://support.google.com/mail/answer/10957?hl=en#:~:text=Turn%20on%20automatic%20forwarding&text=Sign%20in%20to%20the%20account%20where%20you%20want%20to%20forward%20messages%20from.&text=See%20all%20settings.,click%20Add%20a%20forwarding%20address.) (External link)
- [**Turn on automatic forwarding in Outlook - Microsoft Support**](https://support.microsoft.com/en-us/office/turn-on-automatic-forwarding-in-outlook-7f2670a1-7fff-4475-8a3c-5822d63b0c8e#:~:text=At%20the%20top%20of%20the%20Outlook%20on%20the%20web%20or,email%20address%2C%20and%20select%20Save.) (External link)

*If you need any additional support, please feel free to contact us at [support@getjoan.com](mailto:support@getjoan.com).*