*Note: Cloud hosting is now available for all subscription plans. See [Which features does each subscription plan offer?](/help/plans-billing/which-features-does-each-subscription-plan-offer) to learn more.*

![JOAN Hosting cloud](https://getjoan.com/help/api/media/file/JOAN_Hosting_cloud.png)

In the cloud hosting of the Visionect Software Suite (VSS) server operates as a bridge between the Joan devices and [MyJoan](https://my.getjoan.com/).

This option allows Joan to be hosted on our top-of-the-line Visionect servers; meaning that you never have to worry about set-up, updates, uptime, and maintenance – we take care of everything.

At the moment, the VSS servers are available in the following locations worldwide:

- Brussels, Belgium (Europe) x2
- Oregon, United States of America (West US)
- South Carolina, United States of America (East US) x2
- Hong Kong (Asia)

By default, the nearest server to you will be chosen to ensure the lowest ping and delay and the smoothest Joan experience possible. However, you may select a different location of the server, but this might result in some decrease in performance.

Please keep in mind that Joan opens a persistent TCP connection on port 11113, which might need a firewall exclusion on your end.

Ready to connect your Joan device to one of our servers? See [How to connect a device to the server?](/help/joan-devices/how-to-connect-a-device-to-the-server-1) to learn how to do it.