Aside from connecting to your Wi-Fi network, each Joan device needs to connect to a **Visionect Software Suite (VSS)** server to operate and interact with your calendar. The VSS is hosted in the cloud server.

## Cloud server

At the moment, the **VSS** servers are available in the following locations worldwide:

- Brussels, Belgium (Europe) x2
- Oregon, United States of America (West US)
- South Carolina, United States of America (East US) x2
- Hong Kong (Asia)

By default, the nearest server to you will be chosen. However, you may select a different location of the server, but this might result in some decrease in performance.

You can change the selected server by following these steps:

1. Run the [Joan Configurator](/help/joan-devices/what-is-the-joan-configurator)
2. Connect the Joan device to your PC with the provided Micro USB or USB-C cable
3. Select your device
4. Find your network and input the password for it
5. Expand the **Advanced connectivity** section
6. Click on **Cloud servers** button and select wanted region of the server
7. Click **Apply**

![Configurator gif3](https://getjoan.com/help/api/media/file/Configurator_gif3.gif)

And that’s it!

If you would like to configure your device via the mobile Joan Configurator, please check the instructions in [How to configure Joan devices with mobile application](/help/joan-devices/how-to-configure-joan-devices).

\*If you encounter any issues, please contact [support@getjoan.com.](mailto:support@getjoan.com)