## **What is the Notification Hub?**

The Notification Hub is a repository for **system-wide messages**, including:

- Device status updates (e.g., low battery)
- Desk and room booking changes
- Visitor check-in messages
- System performance notifications

When a new notification arrives, a **red dot** appears on the **bell icon** in the top-right corner of your Joan Portal dashboard.

Clicking the bell icon opens a preview of your most recent unread notifications and takes you to the **Notification Hub**. Notifications are stored in an archive so you can review them anytime — even if they’ve already been marked as read.

## **How to Access Notifications**

1. Log in to your **Joan Portal**.
2. Navigate to **Schedule -> Notifications** on the left-hand sidebar.
3. Use the filter bar at the top to:

    - View **all types** or select specific categories
    - Toggle to show **only unread** messages
    - Mark all as read with one click

You will see a list of notifications sorted by date. Clicking on each item gives you more detail and actions (if applicable).

## **Managing Notification Preferences**

You can customize how and where you receive notifications by going to **Settings -> Account -> Notification settings.**

From there, you can choose your **preferred channels** for each notification type.

![Screenshot: image png Jun 02 2025 08 34 55 6870 PM](https://getjoan.com/help/api/media/file/image-png-Jun-02-2025-08-34-55-6870-PM.png)

Make sure to click **Save** after making changes.