Welcome to Joan’s Knowledgebase! It includes everything about Joan and its functionalities that you ever wanted to know – the behind the scenes, the real nitty gritty. Additionally, feel free to use our Search function to find what you’re looking for even faster.

If you find that you would like to speak to a real person, our Support Team is always happy to help. We offer unlimited lifetime support free of charge because we want you to have the best customer experience possible.

Contact our Support Teams:

European Support
[email protected]
Office hours: Mon–Fri 8am–4pm CEST (UTC +2)

American Support
[email protected]
+1-713-484-7786, ext. 105 for Technical Support and ext. 615 for Sales.
Office hours: Mon–Fri 8am–4pm CDT (UTC -5)